Troubleshoot Integrations, Processes, and Business Rules

For information about how to configure an integration, see Integrating with Other Applications. For information about configuring a process or a business rule, see Implementing Business Logic.

For information about managing access to integrations, see Controlling Access in Spectrum. For information about configuring access to processes and business rules, see Configuring Access for Processes and Business Rules.

Important! Whenever you add a new device, data service, integration, or facility, you must ensure that the service is activated on all Spectrum Application Servers on which it should be available to run and started on at least one. In an environment with only one Spectrum Application Server, these types of services are automatically activated and started when they are created. For more information, see High Availability with Distributed Services.

Important! In an environment with distributed services, to permit a user to perform administrative tasks related to services you must assign Read and Write permissions for Servers. These permissions must be assigned for each server in Access Control . Examples of administrative tasks related to services include creating a data service, a device connection, an integration, or a facility. Core services can only be configured by the SuperAdmin or SystemAdmin user.

Tip: You can check the version of Loftware Spectrum and obtain information about its components, the Spectrum Application Server, and your Spectrum license (including the integrations allowed) by clicking Help Help > About.

Symptom	Resolution
Problems are occurring with a File Drop integration.	See Troubleshoot File Drop Integration.
Problems are occurring with an Oracle integration.	See Troubleshoot Oracle Integration.
Problems are occurring with an Integration for use with SAP® Applications.	See Troubleshoot Integration for Use with SAP® Applications.